Welcome to Belle Kriti, a curated collection of handcrafted crochet products. Please read these Terms and Conditions (“Terms”, “Terms & Conditions”) carefully before using our website located at bellekriti.com, operated by JM Family LLC (“us”, “we”, or “our”).

By accessing this website and/or purchasing a product, you agree to be bound by the terms outlined below. If you do not agree with these terms, please refrain from using our services.

1. Eligibility

To use this site and place orders:

• You must be at least 18 years of age or have permission from a legal guardian.

• You must provide accurate, complete, and current account information for all purchases.

2. Product Information

• All our products are handcrafted, and slight variations in color, size, texture, or pattern may occur. These are not considered defects.

• Product dimensions and colors may slightly differ due to lighting, photography, and screen calibration.

• All items are subject to availability. We reserve the right to limit the quantities of any products we offer and may discontinue any product at any time.

3. Pricing & Payment

• All prices are listed in USD and are subject to change without notice.

• The final price includes applicable taxes, where required by law.

• We accept payments via secure third-party payment gateways such as PayPal. All transactions are encrypted and secure.

• We reserve the right to cancel an order if there is an error in pricing or product information.

4. Shipping & Delivery

• Orders are typically processed within 4–5 business days unless otherwise stated. Custom or made-to-order items may take longer.

• Estimated delivery time depends on your location and chosen shipping method at checkout.

• We are not responsible for delays caused by couriers, customs, weather disruptions, or incorrect shipping details provided by the customer.

• Once shipped, a tracking number will be provided via email or SMS.

5. Returns & Refunds

Please refer to our Refund & Return Policy for detailed terms. In summary:

• You may request a return within 7 days of delivery, provided the product is unused, in original condition, and with original packaging.

• We do not accept returns for custom, personalized, or sale items.

• Return shipping costs are the responsibility of the buyer unless the item is damaged or incorrect.

• Refunds are issued to the original payment method within 5–7 business days after inspection of the returned item.

6. Cancellations

• Orders can be canceled within 24 hours of placing the order by contacting us at customercare@bellekriti.com.

• After 24 hours, the order will be in production or dispatch and cannot be canceled.

7. Intellectual Property Rights

• All content, including logos, images, text, graphics, designs, and product descriptions, are the intellectual property of Belle Kriti and are protected under copyright and trademark laws.

• Unauthorized use, reproduction, or distribution of our content without prior written permission is strictly prohibited.

8. User Conduct

You agree not to:

• Use our site for any unlawful purpose or to solicit others to perform unlawful acts.

• Violate international, federal, or local regulations, rules, or laws.

• Upload or transmit malicious code that will affect the functionality of our services.

• Use bots, crawlers, or any automated means to extract data from our website.

9. Limitation of Liability

• Our liability is limited to the amount you paid for the product in question.

• We are not liable for indirect, incidental, or consequential damages resulting from use of the product or site.

• This includes, but is not limited to, loss of profit, data, goodwill, or business interruption.

10. Third-Party Services

• Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party site or service.

• Use of these third-party services is at your own risk and subject to their own terms and conditions.

11. Privacy Policy

Your use of this site is also governed by our Privacy Policy. We collect personal information to process your order and enhance your experience. We never sell or share your data without consent.

12. Force Majeure

We shall not be held responsible for any delay or failure in performance caused by acts beyond our control, including but not limited to natural disasters, strikes, government regulations, pandemics, or supply chain disruptions.

13. Changes to Terms & Conditions

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to review this page periodically. Continued use of the website after updates constitutes acceptance of those changes.

14. Governing Law

These Terms are governed by the laws of Georgia, US, without regard to its conflict of law provisions. Any disputes arising out of the use of our site or services will be handled in the courts of Georgia, US.

15. Contact Information

For any questions, concerns, or legal inquiries, please contact us:

Email: customercare@bellekriti.com